I'm located in Portugal, but to make things easier for you, avoid surprise Custom fees and more environmentally conscious (with much less CO2 emissions) I have partnered with several professional photography labs across the globe:

- United Stated
- Canada
- United Kingdom
- Portugal
- Australia

So depending on where you're located, I will ship from the closest lab I have partnered with.

You can return or exchange photography prints, except prints of any size larger than 16x20". This is because larger prints traveling across countries often arrive damaged and that would mean that you would not be able to get a proper refund and I would not have any use for the damaged print.

Though I accept returns and exchanges, please consider that I'm located in Portugal, and I have partnered with professional photography labs in the US, Canada, UK and Australia. These labs are not able to receive your prints again, nor storage them for me.

This means that whenever a return/exchange takes place, the customer needs to ship the order to my office in Portugal. The customer is also responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

In that case, please contact me via Etsy message to inform me of the damage, preferably with photos that will showcase the damage. Returns/refunds are not accepted for damaged items, however, I will send a replacement order free of charge.

After your purchase you will receive a pdf document with instant access to your print in the following size ratios, as well as detailed information on printing the files:

Ratio 2:3 suited for printing:
Inches: 4x6 | 6x9 | 8x12 | 10x15 | 12x18 | 16x24 | 20x30 | 24x36

Ratio 3:4 suited for printing:
Inches: 6x8 | 9x12 | 12x16 | 15x20 | 18x24 | 24x32

Ratio 4:5 suited for printing:
Inches: 4x5 | 8x10 | 12x15 | 16x20 | 20x25 | 24x30

ISO (International Standard Size) suited for printing:
A5 | A4 | A3 | A2 | A1

11x14 suited for printing:
Inches: 11x14